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New Mexico State University

New Mexico State University

News Center

NMSU and Sodexo team up to bolster hospitality services on campus: Onsite concierge, 24-hour call center, meeting and conference planning assistance and more

LAS CRUCES, NM AND GAITHERSBURG, MD – The quality of life for the New Mexico State University (NMSU) campus community just got better. NMSU Auxiliary Services and Sodexo, our food services and facilities management service provider, announced a new initiative today that will offer hospitality services for students, faculty and staff, including an onsite concierge team, a 24-hour call center, enhanced student living and meeting and conference planning assistance.

Corbett Center building from front with trees
NMSU and Sodexo announce new onsite concierge service with 24-hour call center, meeting and conference planning assistance and more, (NMSU photo)

“We are always looking for ways to enhance NMSU’s campus experience,” said Garrey Carruthers, NMSU Chancellor. “As part of our relationship with Sodexo, we are able to deliver a suite of solutions that will improve onsite services and make life easier for our community and our guests.”

The new on-campus offerings, available starting this Spring, will include:

• Onsite Concierge Services – Located in Corbett Center Student Union, the concierge team will be prepared to assist with travel plans, order gifts or specialty items, make doctor and auto repair appointments and more for anyone on campus. The team will be available during normal business hours and virtually after hours.
• Enhanced Student Living – From cooking demos and intimate concerts to volunteering, students living in University residences will have an opportunity to participate in a variety of planned activities, events, programs and more.
• Meeting and Conference Planning – The NMSU Conference Services team will receive resources, such as access to training by the award-winning and renowned guest services division at Ritz-Carlton and enhanced technology to continue to cater to your every need for planning meetings, conferences, weddings and events from beginning to end.
• 24-Hour Call Center – The answer to questions about campus will be just a phone call away. The new call center will be open any day or time of the week to provide guidance, answer questions and route calls to the appropriate service or department.

“We are thrilled to expand our relationship with NMSU to deliver hotel-like experiences on campus,” said David Culberson, district manager, Sodexo. “As a member of the NMSU community, we want to alleviate stress and undue pressure by providing support with every day needs.”

NMSU and Sodexo have a longstanding relationship that spans more than six years. As a result, NMSU and Sodexo have successfully launched Aggies Grill, Corbett Center Student Union Food Court, College Canteen, Subway, Taos restaurant and Zuhl Fuel coffee shop and two convenient stores -- Aggie Express and Corbett Corner. Sodexo also manages the athletic facilities concessions, campus catering and pizza delivery services. Additionally, our alliance has yielded opportunities to support the local community, including donations to local soup kitchens and Aggie Cupboard to support students in need.

About Sodexo
Sodexo USA is an American business that is part of a global, Fortune 500 company with a presence in 80 countries. Delivering more than 100 services across North America that enhance organizational performance, contribute to local communities and improve quality of life, Sodexo is a leading provider of sustainable, integrated facilities management and food service operations. It employs 123,000 Americans at 12,500 sites across the country and indirectly supports tens of thousands of additional U.S. jobs through its annual purchases of $9.2 billion in goods and services from small to large American businesses. In support of local communities across the U.S., the Sodexo Stop Hunger Foundation has contributed close to $30 million over the past 20 years to help feed children in America impacted by hunger. To learn more about Sodexo, visit SodexoInsights.com and connect with us on Facebook and @SodexoUSA on Twitter.

About NMSU
New Mexico State University is a comprehensive land-grant institution of higher learning accredited by the Higher Learning Commission of the North Central Association of Colleges and Universities. An active research university, NMSU anchors the southern end of New Mexico’s Rio Grande Research Corridor, exceeding $140 million in research and public service expenditures. NMSU is classified as a Hispanic-serving institution by the federal government with a total minority enrollment over 48%. Home to the state’s NASA Space Grant Program, NMSU is located in Las Cruces, which features desert mesas, the farmlands of the Rio Grande Valley, and the Organ Mountains, an extension of the Rocky Mountain chain. The University is committed to building a cultural diverse educational environment.